Need Dell 2724DEB monitor setup help

Sherry Spain

2025年10月07日 16:42

How do I connect the Dell 2724DEB to the dual monitor dual pc KVM switch so the monitor’s camera works. 

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  TESmart.02

  2025年10月08日 01:52

  Dear Sherry Spain,

  Thank you for reaching out regarding your Dell 2724DEB monitor setup. I’m happy to guide you on connecting it to your dual-monitor, dual-PC KVM switch so that the built-in camera functions correctly.

  The key point is that the Dell 2724DEB’s camera and USB hub require a USB upstream connection in addition to the video signal. Here’s how to connect it:

  1. Connect the video cables:

  • Use DisplayPort or HDMI cables from your KVM’s video output to the monitor’s video input.
  • Each monitor should connect to its corresponding KVM video output.

  2. Connect the USB upstream cable:

  • Locate the monitor’s USB upstream port (usually USB-B or USB-C).
  • Connect this port to one of the KVM’s USB device input ports.
  • This enables the monitor’s camera, microphone, and hub to communicate with the selected computer.

  3. Connect the KVM to your PCs:

  • Ensure that each KVM USB port is connected to the corresponding computer’s USB port.
  • When you switch sources on the KVM, both video and USB devices (including the monitor’s camera) will switch together.

  4. Check KVM USB switching mode:

  • Make sure the KVM is not set to independent USB switching. Video and USB should switch together so the camera works properly.

  Once connected this way, your Dell monitor’s camera will function correctly on whichever computer is active through the KVM.

  Best regards,

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